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Account Manager

Singapore/Kuala Lumpur

About Axrail

Axrail is a leading provider of technology solutions for the retail industry and AWS' leading partner. Our comprehensive suite of products and services, including cloud computing and digital platforms, are designed to help retailers improve their operations, increase sales, and enhance the customer experience. As part of QL resources Berhad, a publicly listed company in KLSE, we have a proven track record of success and are dedicated to delivering innovative solutions that help our clients thrive in an ever-changing retail landscape. Whether you're a business-to-consumer or business-to-business operation, Axrail has the expertise and resources, combined with AWS' cutting-edge technology, to help you achieve your goals.

We are seeking a highly motivated and experienced Account Manager in the retail industry to join our retail software team. As an Account Manager, you will be responsible for managing and expanding our client base, developing strong relationships with clients, and ensuring that their software needs are met. You will be working with a variety of stakeholders within the retail industry, including store managers, IT professionals, and executive leadership. The ideal candidate will have a minimum of 5 years of experience in software account management within the retail industry.

What will I be doing?

  • Identify and acquire new clients in the retail industry

  • Develop and execute sales strategies to achieve revenue targets and business objectives.

  • Act as the primary point of contact for clients, ensuring their satisfaction and identifying opportunities for growth.

  • Build and maintain strong relationships with clients and key stakeholders within the retail industry.

  • Develop and execute account plans to achieve revenue targets and business objectives.

  • Collaborate with cross-functional teams to ensure the successful implementation of software solutions.

  • Conduct regular business reviews with clients to review performance and identify opportunities for improvement.

  • Provide timely and accurate reports on account activity, sales forecasts, and market trends.

Do I have what it takes?

  • Bachelor's degree in Business Administration, Computer Science or related field.

  • Minimum of 5 years of experience in software sales within the retail industry.

  • Demonstrated ability to identify and acquire new clients, meet revenue targets, and develop sales strategies.

  • Strong communication, negotiation, and problem-solving skills.

  • Ability to work independently and collaboratively with cross-functional teams.

  • Knowledge of software development methodologies and software product life cycles.

  • Ability to travel as needed to meet with clients and attend industry events.

  • Motivated fresh grad with good attitude are welcome


  • Competitive salaries

  • Career growth opportunities

  • Flexible working hour

  • Attractive benefits

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